What is Efficy CRM ?

Efficy CRM – the key to your business’ success.

Efficy CRM is a web based software package that manages customer relationships. A software package that is easy to use and that allows you to centralize everything. Absolutely everything.

You want the control to manage customer relations the way you want? There’s no doubt about it - Efficy is the most customisable software on the market. With Efficy your business has total efficiency guaranteed.

With Efficy CRM it’s easy to send, receive and manage your e-mails. Likewise, letters, faxes and other important documents can be stored centrally.

 

PC or Mac? Same difference!

Do you prefer Mozilla Firefox over Internet Explorer? Do you use Outlook or do you swear by Lotus Notes? Whatever you prefer it’s no problem for Efficy. Efficy CRM adapts to your needs.

What’s more, you can organise and stay up to date with all your activities like scheduled appointments (training, installation), incoming and outgoing calls, bid management, etc.

 

Our CRM, Your Efficiency

A customer has an urgent query? One of your staff is absent? By using Efficy, all of your team members know what’s going on, making it a lot easier for them to speak for their colleagues. Your customers will never again have to wait for a reply.

Everyone feels the benefits: Efficy does not only satisfy your customers but also your employees. Your sales team will get real pleasure from using it: they can select potentially advantageous clients, monitor the selling process and make forecasts. They have a clear overview of how sales are developing and can work quickly and accurately.

 

A motivated sales team and satisfied customers – a definite recipe for success!

Despite this, what if you have a dissatisfied customer? Once again, Efficy’s help is at hand. Your customer has the option of logging in and connecting to your company’s extranet. The extranet can handle the customer’s complaint and every matter arising from it.

Your customer can immediately see how the matter is being dealt with. They get the answers to their questions and they see that every measure is being taken to find a solution.

 

Combining rapid data entry with powerful reporting

Efficy enables you to enter all the data specific to your business and to use it with ease.

Planning a meeting and in need of a daily report or the monthly figures?

Nothing could be easier, thanks to Efficy’s integrated reporting module.

 

You’d like to know more?

You’d like to find out more about this fantastic and exclusive CRM software package? We invite you to discover the five Efficy CRM modules. You won’t cease to be amazed by its advantages!

 

Our modules

 

  Sales

Projects

  Support

 Document Management

 Marketing