The main stages of a CRM project!

Every CRM project is structured around the following main stages:

 

Analysis phase

Each project begins with an analysis phase, the length on which depending on the specific features of the project. This stage requires collaboration with your Company team.…

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crm project

CRM project

A CRM project usually addresses the following problems:  

Relationship Management (Management of all relationships within the company) Document Management Project Management Communication Management (Both formal and informal communication: e-mails, social media; calls…) Knowledge Management Priority Management Business Intelligence Sales Force… Read more