CRM technology
What is it and why do you need a CRM for business?
In the world of modern business everything revolves around the customer. Obviously, there are many other important factors, but the main one is the customer.[...]
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CRM tool
Tips & tricks
How can you help your client to keep on smiling?
This Saturday, October 5th is the World Smile Day. So today we’ll try to give you some insights to please your customers and keep them[...]
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Customer loyaltyEmotion
CRM technology
CRM for small business: what advantages does it offer to you?
In Spain, the majority of the business fabric is made up of the self-employed and small businesses. The numbers in this respect are overwhelming: of[...]
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CRM tool
CRM technology
Implementation and benefits of a CRM for hotels
The hotel sector, one of the main economic drivers in many countries, has been forced to face enormous changes in recent years. Not so long[...]
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CRM tool
CRM technology
Upgrade you with a CRM for restaurants
Catering is one of the favourite businesses in Spain. In 2018 alone there were 279,396 restaurants in the country. That is, there is one bar[...]
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CRM tool
CRM technology
Why you should use a CRM insurance for your company
With a balance sheet of 159,391 million euros in 2018, it is not surprising that the insurance sector is one of the most lucrative in[...]
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CRM tool
CRM technology
CRM for SMEs : Why should you take the plundge?
Small and medium-sized enterprises (SMEs) around the world are the main drivers of current economic growth. They represent 60% to 70% of employment and 55%[...]
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CollaborationProspecting
CRM technology
With a Sales CRM you will improve your results
Using a Sales CRM in your day-to-day life brings a lot of advantages. Some of my favourites are: The teams that use it become much[...]
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Marketing
Do you know the customer lifecycle?
The leitmotiv of recent years is clear: companies must improve their Customer Relationship. To do this, and to properly analyze its sales performance, you need[...]
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CRM technology
I am looking for an easy CRM, which one should I choose?
If you are here, I assume that you already have something clear: Implementing a CRM strategy helps you sell more and sell better. It’s not something[...]
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Sales relationship
How can a CRM help law firms to develop your business?
The use of Customer Relationship Management (CRM) technology in the legal sector is growing rapidly in Europe. The law firms need to compile information and[...]
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JuridicalmarketingProspecting
CRM technology
An ecommerce CRM will help you sell more in your online shop
In Spain, the B2C online market is constantly growing, and year after year, the increasing figures are crushing those of the previous year. The data[...]
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CRM technology
CRM Call Center: the key to call management
It’s not the nicest thing in the world for someone to call you from a call center while you’re eating, working or trying to take[...]
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Tips & tricks
The 5 essential CRM books
When I started in this sales business, I realized that it was addictive. Talking to people you’re going to help sell more is really cool,[...]
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Tips & tricks
CRM User Adoption: How to be sure that your team will use a CRM?
You want to implement a CRM as you know it will help your team to save time and your company will gain in productivity. They[...]
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CollaborationCRM projectKPIProductivity
CRM technology
CRM : 5 examples of companies using Customer Relationship Software
The implementation of CRMs in companies is already an unstoppable process with data as impressive as the fact that in the United States, 92% of[...]
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CRM technology
What is the CRM strategy and how do you implement it?
When someone discovers the world of CRM, they are often quick to be convinced to start using it. This is normal: it brings a lot[...]
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Sales relationship
What Is Omnichannel Marketing, and How Does it Help Retail Businesses?
It’s no longer business as usual for traditional brick-and-mortar retailers; many are rapidly losing customers to those who have adapted to modern consumers’ expectations. Today,[...]
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Customer experienceCustomer loyaltyEmotion
Sales relationship
CRM for the beverage distributor
As a beverage distributor you have two hats: the one of the customer and the one of the supplier. Two roles that are inextricably linked[...]
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CRM & ShopDataData quality
Tips & tricks
CRM specifications: what are the functional requirements?
Knowing the needs of your company is essential before embarking on the deployment of a CRM project. Are you looking for ideas to write your[...]
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Banking industryCRM projectInsurance industry