Tips & tricks

A CRM solution is not just a CRM

Efficy is glad to invite Simon Whitson, from whitson consulting, on its blog.. In this post, Simon  explains why CRM is not just a CRM…[...]
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CRM projectCRM tool
CRM technology

5 CRM Trends for 2017

A Social Revolution CRM Software will be more Social In 2016, we saw a lot more CRM providers adding new social media features, whether that[...]
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CRM toolIoTKPI
Marketing

Enriching customer experience

Digital POS; giant, connected screens; smart fitting rooms; etc. There was excitement aplenty at Retail’s Big Show in New York, hosted by the National Retail[...]
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CRM & ShopCRM Case studyCustomer experienceEmotionRetail industry