CRM technology
Maximise your sales opportunities
Maximise your sales opportunities Efficy CRM boosts your “Team Selling”. Your commercials share information and maximise your sales opportunities. Discover how. It is no secret[...]
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CollaborationProspecting
CRM technology
Collaborate efficiently with your Efficy CRM tool
Extract information from your database and share it with key collaborators Nowadays, with the multiplication of networks (intranet, extranet, internet, social media) and business programmes,[...]
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CollaborationCRM tool
CRM technology
Gilles Hocepied – Business Intelligence
Gilles Hocepied, Sales Manager at Agilos, points out the benefits of Business Intelligence and analytical CRM. In this interview, Gilles talks about the benefits of[...]
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KPIProductivity
Sales relationship
Boostez vos ventes avec la Gamification d’Efficy CRM
Gamification makes use of gaming techniques to inspire your salespeople to surpass themselves. You can reach your goals and galvanise your teams! What is gamification[...]
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CollaborationProductivityProspecting
Sales relationship
Create customer loyalty with Efficy CRM
Efficy CRM enables you to do targeted marketing and improve your customer loyalty by meeting their individual needs Why is it crucial to create customer[...]
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CRM Case studyCustomer loyalty
Sales relationship
Cross-selling in the banking and insurance sector
What is concretely cross-selling in the banking and insurance sector? Is the digital revolution a threat or an opportunity? The banking and insurance sectors understood[...]
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Banking industryInsurance industryProspecting
CRM technology
Send SMS to your leads and customers with Efficy CRM!
Text messages have a 98% open rate, while emails only have a 20% open rate. It is time for your CRM solution to send SMS.[...]
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CRM toolData quality
Helpdesk‚ Sales relationship
Growing your Business : a simple To-Do list before the end of the year!
The pace of change calls for continuously aligning our CRM usage with corporate objectives. Below are some useful Efficy practices that may help you and[...]
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CloudCRM tool
Sales relationship
Three Tips for Selling More and Selling Faster
In today’s environment, your selling time is in short supply. That is why Efficy’s data-centric model and protocol helps optimize this precious resource. It provides[...]
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CollaborationProductivity
Tips & tricks
Getting CRM Users On-Board and Helping Through Change
Let’s face it: CRM is a journey, not a destination. Getting employees to “buy-in” a new CRM platform is no simple task. They have to[...]
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CRM project
Tips & tricks
A CRM solution is not just a CRM
Efficy is glad to invite Simon Whitson, from whitson consulting, on its blog.. In this post, Simon explains why CRM is not just a CRM…[...]
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CRM projectCRM tool
CRM technology
Changing your CRM system for an xCRM
Learn what an Extended CRM is and how it is different from a traditional CRM solution What is an XCRM? The XRM is not really[...]
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CRM tool
CRM technology
Five good reasons to choose Efficy CRM
Efficy xCRM is a solution that is open to digital evolutions and that perfectly fits your specific needs In a rapidly changing world, the extended[...]
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CRM projectCRM tool
Tips & tricks
Stop working in the office… and start enjoying with gamification!
Why should you stop working and start playing instead? Discover here below the speech Dominique Mangiatordi, Marketing Director at Efficy, gave at the TEDx Liège[...]
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CollaborationCRM project
CRM technology
5 CRM Trends for 2017
A Social Revolution CRM Software will be more Social In 2016, we saw a lot more CRM providers adding new social media features, whether that[...]
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CRM toolIoTKPI
Marketing
Enriching customer experience
Digital POS; giant, connected screens; smart fitting rooms; etc. There was excitement aplenty at Retail’s Big Show in New York, hosted by the National Retail[...]
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CRM & ShopCRM Case studyCustomer experienceEmotionRetail industry
Helpdesk‚ Marketing
The marketing of “I’m not perfect but I’m working on it”
You have probably already seen the new trend encouraging people to embrace their shortcomings, and even to transcend them. What if companies did the same…[...]
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Customer loyaltyCustomer satisfaction