CRM technology‚ Sales relationship
Contacting large companies with cold emails
Selling to large companies allows you to dust off the cold email strategy that is almost impossible to use to initiate smaller deals. One of[...]
Read more
Sales relationship
Find great companies with ABM (Account Based Marketing)
Inbound marketing is my favourite marketing strategy. And most marketers agree. That’s why Inbound Marketing is searched for about 12,100 times a month in France[...]
Read more
Sales relationship
How to manage the commercial process for big companies
When someone who has never done business with large companies considers starting to do business with them , they have a preconceived idea of what[...]
Read more
Sales relationship
Differences between selling to large companies and selling to SMEs
To start with, let’s talk about the 5 ways to build a 100 million euro business according to Christopher Janz: Get 1.000.000 clients with an[...]
Read more
CRM technology
CRM : What it is and how to use it for your company
Your time is precious. That’s why you need to be very strategic to know what to do. Above all, it is based “in the present”[...]
Read more
Helpdesk
What are the best customer care tools and why?
If you have an online business, one of the aspects you should not forget is customer service. So that you can improve customer service, in[...]
Read more
Helpdesk
What are moments of truth and how do they affect your business?
Many people interested in the work that goes on in the customer service or sales teams of large companies are familiar with the term ‘moment[...]
Read more
Helpdesk
Examples of good customer service for your business
Customer service is one of the great unknowns of the business world. For the general public, these professionals often have a bad image due to[...]
Read more
Helpdesk
How to manage a customer care team?
The customer is always right. This is one of the most frequently heard phrases in the business management world. Especially in companies where contact with[...]
Read more
Helpdesk
Which are the best techniques for good customer service?
Good customer service is key to making it easier for customers to complete their purchase and, of course, to repeat the process at a later[...]
Read more
Helpdesk
What is customer service and how to improve it?
Customer service is key for any type of business. Good customer service does not end when the purchase process is completed, but also continues after[...]
Read more
Sales relationship
Planogram: What is it and what are the benefits from implementing it?
The basic definition states that the Planogram is a visual representation of product placement within a shop to maximise sales and minimise wasted space. It[...]
Read more
CRM technology
What types of corporate communication are there?
There are many different types of corporate communication. With the tagline “communication” there have been many terms that have tried to capture this reality of[...]
Read more
Sales relationship
Reasons why sales training is necessary
Sales training programmes can be delivered in a variety of ways, from online lessons to face-to-face workshops held in your office or at a corporate[...]
Read more
Sales relationship
Crowdfunding: 5 Steps to implement it according to your project
Do you currently have a cause that requires financial support? Crowdfunding is your solution. It is considered as a practice to finance a project or[...]
Read more
Tips & tricks
Do you need a corporate communication plan?
Having a corporate communication plan is almost a must nowadays in any modern company. According to a study carried out by the Association of Communication[...]
Read more
Marketing
Brand Strategy: Key questions to ask when creating a brand
Essentially, brand strategy is a long-term plan that serves to develop and establish successful and well-known branding to achieve a company’s particular objectives. When put[...]
Read more
Marketing
Target market: How to identify it according to your business
Let’s define the target market: This is the specific group of people you want to reach with your sales and marketing message. They are the[...]
Read more
CRM technology‚ Helpdesk‚ Marketing‚ Tips & tricks
Improve Your Corporate Communication Strategy in 2022
A new year means new, and better business strategies to cement your legacy for your customers. But you cannot achieve this feat without carrying your[...]
Read more
CRM technology
How to manage your company’s external communication
For your company to be recognised and understood, you need to work on your external communication. There is no other way for your company to[...]
Read more