Tips & tricks
How to choose your CRM software?
Learn how to make the right decision and choose the CRM solution that will best suit your business This article will explain the different ways[...]
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CollaborationCRM projectCRM toolProductivity
Helpdesk
Manage your After Sales Service with Efficy CRM
With Efficy CRM, you can manage your tickets and bring your lost customers back An unhappy customer? A complaint because of a technical problem? Thanks[...]
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CollaborationCRM toolCustomer satisfaction
Marketing
CRM and digital transformation: why and how should you digitize your customer Relationship?
9 out of 10 French consumers expect extended customer service hours and multiple points of contact. However, can Customer Relationship adapt to these new uses?[...]
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DigitizationOmnichannel
CRM technology
CRM system: the 5 types of users licences you should ask for!
When you have a CRM project, always ask the software editor which kind of licences they offer with their CRM. Here is a list of[...]
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CRM tool
Tips & tricks
How to Make Sure This Is The Right CRM? 4 Questions To Ask Oneself
To make the right decision, here are four main questions you should ask yourself before making up your mind What are the software tools that[...]
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CRM projectCRM tool
Helpdesk
A CRM for the after-sales department
After-sales softwares allow the management of customer requests (tickets, feedbacks, assistance…). Here is how after-sales requests are being managed in Efficy CRM. 1 – An[...]
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OmnichannelProductivity
Tips & tricks
How to direct a CRM project in 3 phases
When monitoring a new CRM project, 3 phases are crucial for optimal result: informing, identifying and analysing. What is the situation like in most companies?[...]
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CRM projectCRM toolKPI
CRM technology
Here are the 5 key arguments that will convince you to implement a CRM
Only 40 to 50% of large companies are equipped with a CRM solution. Let us demonstrate in 5 points how a CRM can boost your[...]
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CollaborationCRM projectCRM tool
Sales relationship
Pokemon Go, what there is to learn from the phenomenon
Pete Jenkins, Gamification expert, explains the 5 keys to the success of Pokemon GO and the lessons to draw from it How could Pokemon Go[...]
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Customer experienceEmotionOmnichannel
Tips & tricks
Gamification, the new way to boost your sales team !
Gamification is the new way to motivate your sales team and make the most of their enhanced productivity. Gamification, previously seen as a management trend,[...]
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CollaborationCRM projectProductivity
CRM technology‚ Tips & tricks
CRM software : how to choose a CRM and at what cost?
Before choosing a CRM, you need to ask yourself the right questions and put in place the right habits.. Could you benefit from a personalized[...]
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CRM tool
Tips & tricks
Efficy CRM, your GDPR tool
The GDPR will have real and important impacts on your core business. Efficy advises and offers you adapted solutions to cope with this huge data[...]
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Citizen RelationshipDataJuridical
Sales relationship
Give your real estate agents mobility
Give your real estate agents mobility and flexibility with Efficy CRM. With Efficy CRM, it is possible for your agents to look up data on[...]
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Social housing industry
Sales relationship
Personalise your commercial offer
Personalise your commercial offer icon With Efficy, send your customers a personalised brochure that fits their needs center no-repeat;center top;; auto 0px 40px Adapt your[...]
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CustomizationData quality
Sales relationship
Efficy CRM helps real estate companies
Efficy CRM helps real estate companies manage their properties and customer portfolios in order to maximise sales opportunities Real estate agencies have very specific needs[...]
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Real estate industrySocial housing industry
CRM technology‚ Marketing
Target your marketing with Efficy CRM
Personalise your communication and analyse your results with Efficy CRM Are you doing marketing? Of course. But are you doing high-quality, efficient marketing? Are you[...]
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CRM toolDigitizationE-mailing
CRM technology
Big Data close at hand
Discover how the Big Data module of Efficy CRM allows you to process and analyse your data in a smart way One of the new[...]
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DataKPI
CRM technology
Maximise your sales opportunities
Maximise your sales opportunities Efficy CRM boosts your “Team Selling”. Your commercials share information and make your sales opportunities grow thanks to Efficy CRM. Discover[...]
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CollaborationProspecting
CRM technology
Collaborate efficiently with your Efficy CRM tool
Extract information from your database and share it with key collaborators Nowadays, with the multiplication of networks (intranet, extranet, internet, social media) and business programmes,[...]
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CollaborationCRM tool
CRM technology
Gilles Hocepied – Business Intelligence
Gilles Hocepied, Sales Manager at Agilos, points out the benefits of Business Intelligence and analytical CRM. In this interview, Gilles talks about the benefits of[...]
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KPIProductivity