CRM technology
On-Premise CRM and On-Demand CRM. Differences and advantages.
Before addressing the main differences between one type of CRM and another, we need to answer an even more basic question: What is a CRM?[...]
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CRM tool
Tips & tricks
Get the best Black Friday offer from the e-commerce platform
They are a heyday for e-commerce. Halloween, Black Friday, Christmas and New Year, these are four occasions where the consumer flocks their gifts online. As[...]
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E-mailingProductivityRetail industry
CRM technology
What is a SaaS CRM and how does it work?
To answer this question, we must first answer an earlier question: What does SaaS mean? SaaS stands for “Software as a Service”, and is a[...]
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CRM tool
Sales relationship
Excel or CRM: what should you choose to manage your customer file?
This is a question that often comes up: should you have a CRM or is Excel enough? Initially, Excel may be useful for managing your[...]
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CollaborationCRM toolDataKPI
Sales relationship
Insurance representative connected and the digital transformation
Digital transformation, this expression is everybody’s mind. And present in all sectors! However, it seems that the insurance sector is really aware of the need[...]
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CRM & ShopCustomer experienceInsurance industryOmnichannel
CRM technology
What is a Cloud CRM and what are its advantages?
To answer this question, we must first answer an earlier question: What does the acronym Cloud CRM mean? Cloud is a term that refers to[...]
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CRM tool
Sales relationship
How should you do to create a Phone Sales Script?
Have you ever wondered why so many sellers still choose the phone as their primary sales tool? The telephone is a two-way means of communication,[...]
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Data qualityProductivityProspecting
CRM technology
Advantages of using a B2B CRM
While most consumer markets have matured and growth has stopped, competition has only increased. This is precisely why there is a general tendency for businesses[...]
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CRM tool
CRM technology
Why you must use a CRM and a Project Management software?
Customer Relationship Management software is generally seen as a tool that will help you to manage your contacts, your relations with companies, your documents and[...]
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CRM projectCRM tool
CRM technology
Implementing CRM and relationship marketing strategies in your company
If you do some research online, you will be surprised at how many business management manuals talk about putting the customer at the centre of[...]
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CRM tool
Helpdesk
Customer service and CRM: benefit for customer and employees
A good product, a competitive price, and a large assortment. Often the first things that come to mind when striving for a satisfied customer. However,[...]
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Customer experienceCustomer loyaltyCustomer satisfaction
CRM technology
CRM Marketing. How to take your campaigns to the next level.
Most people who do not have a CRM in their day-to-day life do not hesitate to implement one when they discover the advantages of this[...]
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CRM tool
CRM technology
Free CRM: Real good idea or scam?
Type “free CRM” in Google and you will come across a long list of results all looking tantalizing: The 10 best free CRM software in[...]
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CRM projectCRM tool
CRM technology
CRM price, how much does it cost to implement a CRM?
On 20 July 1969, what was a dream come true for many: for the first time a person stepped on the moon. For this to[...]
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CRM tool
Marketing
Predictive marketing, a tool for banks and insurance companies
Most of the technological trends that are linked with trades revolve around the notion of predictive marketing. We could quote machine learning, marketing automation, big[...]
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AIBanking industryDataInsurance industrymarketing
CRM technology
More revenue thanks to multilingual CRM
September 26th was the International Day of Languages. Great! But what are the similarities with a CRM? There are many. The diversity of spoken languages[...]
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CollaborationCustomizationProductivity
CRM technology
What is it and why do you need a CRM for business?
In the world of modern business everything revolves around the customer. Obviously, there are many other important factors, but the main one is the customer.[...]
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CRM tool
Tips & tricks
How can you help your client to keep on smiling?
This Saturday, October 5th is the World Smile Day. So today we’ll try to give you some insights to please your customers and keep them[...]
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Customer loyaltyEmotion
CRM technology
Use a Real Estate CRM and start selling more houses
The property market and the industries surrounding it, such as construction, are one of the pillars of the economy in many countries. Also in our[...]
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CRM tool
CRM technology
CRM for small business: what advantages does it offer to you?
In Spain, the majority of the business fabric is made up of the self-employed and small businesses. The numbers in this respect are overwhelming: of[...]
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CRM tool