Tips & tricks
Is customer orientation a priority for companies?
Saying that your company has a strong customer orientation is fashionable. In fact, it is even fashionable to say that your department, within your company,[...]
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Tips & tricks
What is the Customer Experience Map?
All companies aim to provide the best possible service to their customers and for that, the customer experience map is one of the best sales[...]
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Tips & tricks
Gross margin: what it is, formulas and some examples
Gross margin is a ratio that measures how profitable your company is. It represents the percentage of total sales revenue that your company retains after[...]
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Tips & tricks
Working Capital: What it is and how to calculate it
The working capital is a key tool where it tells us if a company is in a good position or not, if it can invest[...]
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Tips & tricks
How to write an effective and successful business plan
In this post we will focus on how you can write a business plan that will help you get results quickly and effectively. Let’s get[...]
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Marketing‚ Tips & tricks
Customer segmentation: What it is and how you can approach it
To efficiently scale your business you must focus all your efforts, not on a wide universe of potential customers, but on a specific subset of[...]
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Tips & tricks
Cybercrime and privacy, how to fight at your level?
It’s an understatement to say that the summer of 2020 will have been different from the previous ones. In your organization too, you have had[...]
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GDPR
Sales relationship‚ Tips & tricks
What are the best techniques for concluding sales?
Every business, organization, or corporation needs an effective sales force to be successful. It needs a team of trained people who design and implement well-thought-out[...]
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CollaborationCustomer satisfactionProspecting
Sales relationship‚ Tips & tricks
Summary of the book SPIN Selling
SPIN Selling is the result of 10 years of Neil Rackham’s research, making it one of the bestseller sales books in history. Founder of Huthwaite,[...]
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Customer loyaltyCustomer satisfactionProspecting
Sales relationship‚ Tips & tricks
The best strategies to attract new customers
One of the most important aspects in the world of sales is without a doubt the process of attracting new customers. This is why the[...]
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Customer loyaltyEmotionProspecting
Sales relationship‚ Tips & tricks
Summary of the book The Greatest Salesman in the World
The Greatest Salesman in the World was first published in 1968, then reissued and published in 1983. Personally, we find it incredible that after more[...]
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Customer loyaltyProspecting
Tips & tricks
Post-Corona leadership. Are you ready?
The working landscape has been completely changed by the Corona crisis. Where large open space offices were the norm, this was 180 degrees converted to[...]
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CollaborationEmotion
Tips & tricks
Book summary : Predictable Revenue
Since its release in 2011, Aaron Ross Predictable Revenue’s book has become a sort of sales bible, especially for SaaS companies. It is certain that[...]
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Tips & tricks
How to use open-ended questions to sell more?
Open-ended questions are one of the most effective sales techniques you can use as a salesperson to generate more sales and help your customers. And[...]
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Tips & tricks
Employee placement agreement
2020 is unlike any other year. The cause: Coronavirus pandemic (COVID-19). This unprecedented crisis requires massive and rapid mobilization. Everyone can help at their level,[...]
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AssociationCollaboration
Tips & tricks
Restart with respect for privacy
Now that the various governments are rolling out their exit strategy slowly and in phases, it is the right moment that you as an employer[...]
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GDPRJuridicalSecurity
Tips & tricks
Summary of the book Fanatical Prospecting
Fanatical Prospecting is one of the most read and recommended books in the sales world. Its author, Jeb Blount is an international consultant and speaker,[...]
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Tips & tricks
The most important sales KPIs for a salesperson and your company
For an elite athlete, numbers mean everything. It is normal, a few centimeters or a few seconds is the only thing that separates the champion[...]
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Tips & tricks
After 5 years of homeworking, let me share with you my experience
Professional life, personal life… A limit was sometimes very difficult to define! In my case, I mixed the two a lot when I was beginning[...]
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MobilityProductivity
Tips & tricks
Get the best Black Friday offer from the e-commerce platform
They are a heyday for e-commerce. Halloween, Black Friday, Christmas and New Year, these are four occasions where the consumer flocks their gifts online. As[...]
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E-mailingProductivityRetail industry