Helpdesk‚ Marketing‚ Tips & tricks
Combine Your Customer Segmentation & Personalisation Strategies For Maximum Impact
Implementing a good customer segmentation strategy is one of the best ways to boost business success. Why? Without effective division of your customer base, your[...]
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Tips & tricks
What Is a Knowledge Base & Why Do You Need One?
Most companies have to deal with the following issues on a daily basis: problems that need solving, information that needs accessing, and questions that need[...]
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Tips & tricks
7 Benefits of Implementing Electronic Signatures (eSignatures)
Everyone is going paperless these days. Paperless makes sense. Not only is it better for the environment, it’s also much easier to manage paperless documents,[...]
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Tips & tricks
5 Ways To Protect Your Data Against A Cyber Attack
Here’s an eye-opening cyber attack stat… 39% of businesses in the UK suffered at least one cyber attack in 2021. The percentage looks set to[...]
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CRM technology‚ Sales relationship‚ Tips & tricks
Sun’s Out – Productivity Down?
When you think of summertime, what springs to mind? For most people, it’s things like sunshine, beaches, outdoor activities, and barbecues. Let’s face it –[...]
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CollaborationCRM toolMobilityProductivity
Tips & tricks
Breaking Down GDPR in the New Digital Age
Over the past two decades, debates have raged on about internet culture, the economic value of data in light of privacy as a fundamental human[...]
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Citizen RelationshipDataJuridical
Marketing‚ Tips & tricks
Let’s Take a Bite out of Apple’s New Privacy Update
Apple jointly holds the top 5 individual shares of the mobile device and PC markets in Europe and North America. So, when they make changes[...]
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Tips & tricks
Digitalisation Takeover: How Human Resources Keeps Up With Modern Times
Human resources management has come a long way. From a not-too-distant past when companies only had “personnel offices” whose only job description was to keep[...]
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Sales relationship‚ Tips & tricks
Reach for the Stars by Setting the Right KPIs for Your Start-Up
It’s not all crowdfunding and pitch decks if you’re an early-stage startup – there is also usually a lot of number and data crunching to[...]
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KPI
Tips & tricks
5 Pioneering Women Leaders in SaaS to Watch
As companies in other business sectors continue to make giant strides towards equal gender representation in their corporate culture, it remains somewhat of a buzzword[...]
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Collaboration
Tips & tricks
Cybercrime and privacy – how to fight at your level.
It’s an understatement to say that there have been many organisational adjustments happening over the last years since the start of the pandemic. There have[...]
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GDPRSecurity
CRM technology‚ Helpdesk‚ Marketing‚ Tips & tricks
Improve Your Corporate Communication Strategy
A new year means new, and better business strategies to cement your legacy for your customers. But you cannot achieve this feat without carrying your[...]
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Tips & tricks
Cash Flow: What it is and what it is for in your business
The cash flow formula is very important because it allows creditors and investors to see how successful an organisation’s operations are and whether it is[...]
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Tips & tricks
How to define an internal communication strategy?
Having an internal communication strategy is important. According to a Harvard Business Review study, 92% of managers agree that this area has been undergoing major[...]
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Tips & tricks
What are the most important internal communication tools?
Internal communication tools are especially important at a time when teleworking and COVID demand new forms of organisation. That is why, in this article we[...]
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Tips & tricks
4+1 examples of internal communication to inspire you
With these examples of internal communication, 4 good and 1 bad, we want to highlight the differences between organisations that do it well and those[...]
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Tips & tricks
Is customer orientation a priority for your company?
Saying that your company has a strong customer orientation is fashionable these days. However, as in everything in this life, there is a difference between[...]
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Tips & tricks
What is the Customer Experience Map?
All companies aim to provide the best possible service to their customers and for that, the customer experience map is one of the best sales[...]
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Tips & tricks
Gross margin: what it is, formulas and some examples
Gross margin is a ratio that measures how profitable your company is. It represents the percentage of total sales revenue that your company retains after[...]
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Tips & tricks
Working Capital: What it is and how to calculate it
The working capital is a key tool where it tells us if a company is in a good position or not, if it can invest[...]
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