Tips & tricks
Cybercrime and privacy, how to fight at your level?
It’s an understatement to say that the summer of 2020 will have been different from the previous ones. In your organization too, you have had[...]
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GDPR
Sales relationship‚ Tips & tricks
What are the best techniques for concluding sales?
Every business, organization, or corporation needs an effective sales force to be successful. It needs a team of trained people who design and implement well-thought-out[...]
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CollaborationCustomer satisfactionProspecting
Sales relationship‚ Tips & tricks
Summary of the book SPIN Selling
SPIN Selling is the result of 10 years of Neil Rackham’s research, making it one of the most selling books in history. Founder of Huthwaite,[...]
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Customer loyaltyCustomer satisfactionProspecting
Sales relationship‚ Tips & tricks
The best strategies to attract new customers
One of the most important aspects in the world of sales is without a doubt the process of attracting new customers. This is why the[...]
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Customer loyaltyEmotionProspecting
Tips & tricks
Post-Corona leadership. Are you ready?
The working landscape has been completely changed by the Corona crisis. Where large open space offices were the norm, this was 180 degrees converted to[...]
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CollaborationEmotion
Tips & tricks
Book summary : Predictable Revenue
Since its release in 2011, Aaron Ross Predictable Revenue’s book has become a sort of sales bible, especially for SaaS companies. It is certain that[...]
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Tips & tricks
Employee placement agreement
2020 is unlike any other year. The cause: Coronavirus pandemic (COVID-19). This unprecedented crisis requires massive and rapid mobilization. Everyone can help at their level,[...]
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AssociationCollaboration
Tips & tricks
Restart with respect for privacy
Now that the various governments are rolling out their exit strategy slowly and in phases, it is the right moment that you as an employer[...]
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GDPRJuridicalSecurity
Tips & tricks
After 5 years of homeworking, let me share with you my experience
Professional life, personal life… A limit was sometimes very difficult to define! In my case, I mixed the two a lot when I was beginning[...]
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MobilityProductivity
Tips & tricks
Get the best Black Friday offer from the e-commerce platform
They are a heyday for e-commerce. Halloween, Black Friday, Christmas and New Year, these are four occasions where the consumer flocks their gifts online. As[...]
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E-mailingProductivityRetail industry
Tips & tricks
How can you help your client to keep on smiling?
This Saturday, October 5th is the World Smile Day. So today we’ll try to give you some insights to please your customers and keep them[...]
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Customer loyaltyEmotion
Tips & tricks
How to lose the fear of a CRM software?
To all CEOs, Sales Directors, Marketing department, IT department, and dear employees, this article is for you. Speaking with several people of different levels, and[...]
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EmotionKPISecurity
Tips & tricks
Customized training? #Daretoask
Customized training involves a contribution from you as a customer, as a future user of a CRM solution. The standard training provided by your CRM[...]
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CollaborationCRM project
Tips & tricks
I took advantage of holidays to improve the quality of my data
As Chief Marketing Officer at Efficy, the CRM editor, I am doubly sensitive to the quality of the data that is in my CRM. Firstly,[...]
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CollaborationDataData qualityProductivity
Tips & tricks
CRM User Adoption: How to be sure that your team will use a CRM?
You want to implement a CRM as you know it will help your team to save time and your company will gain in productivity. They[...]
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CollaborationCRM projectKPIProductivity
CRM technology‚ Tips & tricks
Develop your own CRM or invest in an existing CRM?
Many companies, both SMEs and large accounts, have doubts about CRM: should you develop your own software or invest in existing CRM software? We offer[...]
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CRM projectCRM tool
Tips & tricks
Get the most out of your CRM during the holiday season
The holiday period has just arrived. This is the period that everyone is looking forward to. You will turn on the “out of office”, get[...]
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Data qualityProductivity
Tips & tricks
GDPR, one year later: where are we?
A year ago, the General Regulations on Data Protection, also known as GDPR, came into effect. It was on May 25, 2018. So what about[...]
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DataJuridical
Tips & tricks
CRM specifications: what are the functional requirements?
Knowing the needs of your company is essential before embarking on the deployment of a CRM project. Are you looking for ideas to write your[...]
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Banking industryCRM projectInsurance industry
Sales relationship‚ Tips & tricks
Data mining in CRM an asset for your business
What is data mining? Data mining is the set of techniques and technologies that allow you to explore large volumes of data, automatically or semi-automatically.[...]
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Customer loyaltyCustomer satisfactionCustomization