Recruitment

Sales

Obviously, the best team in the best department.

Our competitors envy our transformation rate and our professionalism is appreciated by our customers, which all adds up to a 98% satisfaction rate.

Key account managers, international, customer acquisition or retention and even lobbyists create a crazy atmosphere without ever losing sight of the importance of a job well done.

Customer support

This department covers three activities:

• Support: Bug corrections for the Efficy CRM Group on highly technical and varied topics
• TPM: Correction and upgrade for end customer. Each member of the team is the main contact person for several TPM customers.
• Agile Design/Development/Maintenance of our own CRM solution and the Customer Portal

The team is self-organised and structured around values of solidarity, sharing and a constant concern for continuous improvement.

Marketing Communication

Marketing & Communication

We’ve been a 100% women’s team for a long time, and now we succeed to be completely well-balanced. We are the animators of internal events, press whisperers, the social media aficionadas, the fairies of external events, the lifeline of our beloved sales representatives, the wordsmiths of the net.

Put together, we speak 13 languages.

If you need figures, an event, an article, a pretty picture, an ROI, a social media post, a translation, a poster, etc., we are the people you need to talk to.

Do you think you could fit in? Come and join us!

Pre-Sales & Product Marketing

The Pre-Sales & Product Marketing department exists to provide product expertise to our entire ecosystem.

Focused on customer satisfaction, the consultants work to present the many possibilities offered by the Efficy Group, to communicate about the latest innovations and to dream up the solutions which will answer needs reported back from the field or gathered through competitive intelligence.

The Pre-Sales & Product Marketing department works closely with the Sales department to support our sales representatives in the field; with the Professional Services department for training users, and with the R&D department to design the features of future releases.

Professional Services

We are a dynamic and passionate team of about 85 employees, with an average age of 28
What drives us: the implementation of projects and the satisfaction of our customers.

To achieve this goal, our team is made up of enthusiastic developers, trendy project managers, and friendly and ever-available team leaders.

Communication, respect and transparency are essential elements of our corporate values that managers ensure are maintained.

Research & Development

The R&D department’s main mission is to develop our CRM software system.

Of course, we offer the classical business needs: design and architecture, development and testing, compliance with best practices in terms of security, quality, scalability, etc.

However, customers often want and need “à la carte” options. One of our greatest assets and what gives us a real competitive advantage is our ability to offer a CRM software package that is functionally rich, but which remains very open, highly adaptable and customisable, whether in its data, processes or user interfaces.

Come and join a close-knit team, whose keywords are:

• “creativity” which makes us imagine the APIs, frameworks, engines that will enable this customization;
• “rigour” which guides us in defining the most appropriate framework and the most qualitative implementation;
• “curiosity” which drives us to make the most of any innovative technology.