Over and above its technical features, a CRM solution offers users many features which are tailored to their needs, their work tasks and their profile.
Your employees have not been forgotten in this!
They will have all the tools they need to manage their customer relationship: marketing campaigns management; 360° customer view; complaints management; document templates; reporting; etc.
You need a complete CRM (sales, marketing, customer service, reporting) that enables you to centralize all customer knowledge and standardize the 360° customer view.
In addition to a complete CRM, you want a powerful project management system integrated into your CRM. Bonus: Gamification features to improve and accelerate adoption by your users.
You are not in your first CRM project, you have numerous and complex customer relationship processes. With this edition, the BPM is just a click away. Bonus: multi-channel marketing features and full customization options.
