Tips & tricks

How can you help your client to keep on smiling?

This Saturday, October 5th is the World Smile Day. So today we’ll try to give you some insights to please your customers and keep them on smiling using a CRM. Indeed the first step of using CRM software is to have a 360-degree view of your customer in order to keep a record and store […]
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Customer loyaltyEmotion
Tips & tricks

How to lose the fear of a CRM software?

To all CEOs, Sales Directors, Marketing department, IT department, and dear employees, this article is for you. Speaking with several people of different levels, and[...]
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Tips & tricks

Customized training? #Daretoask

Customized training involves a contribution from you as a customer, as a future user of a CRM solution. The standard training provided by your CRM[...]
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CollaborationCRM project

Do you know the customer lifecycle?

The leitmotiv of recent years is clear: companies must improve their Customer Relationship. To do this, and to properly analyze its sales performance, you need[...]
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Sales relationship

I’m a commercial and I’m exhausted

I have goals to meet each month, that creates incredible stress because I know I could easily meet them, but I actually cannot. I am[...]
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Tips & tricks

GDPR, one year later: where are we?

A year ago, the General Regulations on Data Protection, also known as GDPR, came into effect. It was on May 25, 2018. So what about[...]
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Sales relationship‚ Tips & tricks

Data mining an asset for your business

What is data mining? Data mining is the set of techniques and technologies that allow you to explore large volumes of data, automatically or semi-automatically.[...]
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Customer loyaltyCustomer satisfactionCustomization
CRM technology‚ Sales relationship

CRM & Data: the solution to improve business success

Regardless of the industry you’re working in, developing and maintaining quality relationships with your customers should remain one of the core factors of your business[...]
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CRM technology

Why should you use a CRM ?

A CRM (Customer Relationship Management) is a concept that has become common. But, do you really know what it is? Here are 5 good reasons[...]
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CollaborationCRM toolProductivity