CRM technology‚ Sales relationship

CRM & Data: the solution to improve business success

Regardless of the industry you’re working in, developing and maintaining quality relationships with your customers should remain one of the core factors of your business[...]
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MobilityProductivity
CRM technology

Why should you use a CRM ?

A CRM (Customer Relationship Management) is a concept that has become common. But, do you really know what it is? Here are 5 good reasons[...]
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CollaborationCRM toolProductivity
CRM technology

Change management: a methodology

Have you just deployed a new software solution and you’re experiencing resistance to change on the part of your staff? Here is a helpful step-by-step[...]
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CollaborationCRM Case studyCRM project
CRM technology

Data analysis: 4 trends to watch in 2019

1 – Data, data and more data! Big Data and predictive and prescriptive analysis Data is omnipresent, and generally imposes significant demands in terms of[...]
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Customer experienceCustomizationData
CRM technology‚ Helpdesk

Why you need Chatbots for your call centre?

Welcome back! Last week we talked about Customer trust and we gave you tips to turn your waiting lines into a positive customer experience. This[...]
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Customer experienceEmotionOmnichannel
CRM technology

M-CRM: definition, issues and features

In the age of hyper connectivity, the use of mobile Internet has become more widespread and has made its way into the professional sphere. Therefore,[...]
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CollaborationIoTMobility
CRM technology‚ Marketing

Target your marketing with Efficy CRM

Personalise your communication and analyse your results with Efficy CRM Are you doing marketing? Of course. But are you doing high-quality, efficient marketing? Are you[...]
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CRM toolDigitizationE-mailing
CRM technology

Big Data close at hand

Discover how the Big Data module of Efficy CRM allows you to process and analyse your data in a smart way One of the new[...]
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DataKPI
CRM technology

Maximise your sales opportunities

Maximise your sales opportunities Efficy CRM boosts your “Team Selling”. Your commercials share information and make your sales opportunities grow thanks to Efficy CRM. Discover[...]
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CollaborationProspecting
CRM technology

Collaborate efficiently with your Efficy CRM tool

Extract information from your database and share it with key collaborators Nowadays, with the multiplication of networks (intranet, extranet, internet, social media) and business programmes,[...]
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CollaborationCRM tool