The Efficy Group

The Efficy Group, located in seven countries (Belgium, France, Netherlands, Luxembourg, Spain, Switzerland and Turkey), is a major player in the CRM (Customer Relationship Management) market.

The Efficy Group, located in seven countries (Belgium, France, Netherlands, Luxembourg, Spain, Switzerland and Turkey), is a major player in the CRM (Customer Relationship Management) market.

With a wide range of solutions, we have attracted some 2,500 customers, with an exciting yearly turnover of €20 million. Nor do we have any intention of stopping there! Our ambition? To become the #EuropeanCRMChampion.

By joining The Efficy Group, you will be jumping on board an amazing and exhilarating adventure.

Efficy is always on the lookout for new talent. Send your spontaneous application to: jobs@efficy.com.

Our customers

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Our values

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Efficiency
Our strength: delivering the best CRM to demanding and inspiring clients.
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Openness
Our raison d’être: providing the perfect solution for each and every requirement.
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We care
Our DNA: listening to our customers, our ecosystem and our colleagues.

Efficy in numbers

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    175
    employees
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    20M €
    of turnover
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    +46%
    average annual growth
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    Located
    in 7 countries
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    170 000
    daily users
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    14
    nationalities
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    Average age is
    34 years old
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    40%
    women
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    18 jokes
    a day – 6 of which are actually funny
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    3 improvised after-work drinks
    each month

Roles at Efficy Group

One group, many roles
Learn more about the Efficy group, its departments and profiles

Corporate services

Resolutely multifaceted, this department covers the company’s administrative, financial, human resources and internal IT aspects.

Diligence, rigour, confidentiality, respect for deadlines, with a gentle touch of silliness.

Always ready to listen, we are there to support each employee and each department on a daily basis.

Sales

Obviously, the best team in the best department.

Our competitors envy our transformation rate and our professionalism is appreciated by our customers, which all adds up to a 98% satisfaction rate.

Key account managers, international, customer acquisition or retention and even lobbyists create a crazy atmosphere without ever losing sight of the importance of a job well done.

Customer support

This department covers three activities:

  • Support: Bug corrections for the Efficy CRM Group on highly technical and varied topics
  • TPM: Correction and upgrade for end customer. Each member of the team is the main contact person for several TPM customers.
  • Agile Design/Development/Maintenance of our own CRM solution and the Customer Portal

The team is self-organised and structured around values of solidarity, sharing and a constant concern for continuous improvement.

Marketing Communication

Marketing & Communication

We’ve been a 100% women’s team for a long time, and now we succeed to be completely well-balanced. We are the animators of internal events, press whisperers, the social media aficionadas, the fairies of external events, the lifeline of our beloved sales representatives, the wordsmiths of the net.

Put together, we speak 13 languages.

If you need figures, an event, an article, a pretty picture, an ROI, a social media post, a translation, a poster, etc., we are the people you need to talk to.

Do you think you could fit in? Come and join us!

Pre-Sales & Product Marketing

The Pre-Sales & Product Marketing department exists to provide product expertise to our entire ecosystem.

Focused on customer satisfaction, the consultants work to present the many possibilities offered by the Efficy Group, to communicate about the latest innovations and to dream up the solutions which will answer needs reported back from the field or gathered through competitive intelligence.

The Pre-Sales & Product Marketing department works closely with the Sales department to support our sales representatives in the field; with the Professional Services department for training users, and with the R&D department to design the features of future releases.

Professional Services

We are a dynamic and passionate team of about 85 employees, with an average age of 28
What drives us: the implementation of projects and the satisfaction of our customers.

To achieve this goal, our team is made up of enthusiastic developers, trendy project managers, and friendly and ever-available team leaders.

Communication, respect and transparency are essential elements of our corporate values that managers ensure are maintained.

Research & Development

The R&D department’s main mission is to develop our CRM software system.

Of course, we offer the classical business needs: design and architecture, development and testing, compliance with best practices in terms of security, quality, scalability, etc.

However, customers often want and need “à la carte” options. One of our greatest assets and what gives us a real competitive advantage is our ability to offer a CRM software package that is functionally rich, but which remains very open, highly adaptable and customisable, whether in its data, processes or user interfaces.

Come and join a close-knit team, whose keywords are:

  • “creativity” which makes us imagine the APIs, frameworks, engines that will enable this customization;
  • “rigour” which guides us in defining the most appropriate framework and the most qualitative implementation;
  • “curiosity” which drives us to make the most of any innovative technology.

A job made for you!

DEX Plan (Deeper Employee EXperience)

To boost employee satisfaction, we implemented the “DEX program

What we offer:

  • fresh fruit bar and good coffee on tap to stay on you’re A-game
  • internal events (barbecue, raclette, after-work drinks, etc.) to spread the love
  • regular trainings to keep up to date on the latest tech innovations
  • an annual event to let your hair down
  • co-funding for sporting activities and events (running, hockey, etc.) to unwind
  • an annual satisfaction survey to hear what you have to stay

Women in IT

WIT2020 is a programme launched by Efficy to promote diversity in computer science and digital careers.

Through WIT2020, Efficy leverages its network to launch a number of initiatives among female engineering and university students to attract and hire more women in the IT sector.

Efficy is committed to continuous progress, based on the principle of professional equality between men and women:

  • promotion of diversity of profiles;
  • awareness campaigns to draw the attention of female engineering students towards digital careers,
  • and close attention to non-discrimination in career paths.