“With an international and mobile sales force, Trelleborg is in charge of managing a global distribution channel, we needed to retrieve all customer and prospect data in a single database. The objective was twofold: to consolidate and share market information.”
“As a result, we were looking for an application that was above all multilingual but also capable of integrating easily with the various applications already in place in our information system (ERP, Messaging, Workflow…).”
A demanding selection process
“Following a call for tenders launched in April 2007, E-DEAL CRM software appeared to us as one of the few solutions on the market that could meet all our technical and functional requirements. In addition, we asked a committee of key users to comment on the ergonomics and their perception of the shortlisted products.
Here again, E-DEAL CRM has established itself.”
We chose E-DEAL CRM for its multilingual capabilities. Regardless of their area of operation in the world, our sales teams now have a single interface.