Founded in 2008, Idiom Concept is an agency that provides translation services to companies.
Idiom Concept has professional translators specialized by sector (advertising, marketing and communication, financial and legal, medical and pharmaceutical, tourism and technical).
Idiom Concept wanted to equip itself with a CRM to centralize information on their prospects and customers.
Evolving in a highly international context, they needed a multilingual and customizable CRM, which allows the creation of models in several languages. Idiom Concept chose efficy CRM to effectively manage its activity and increase its productivity.
The fields and document templates have been adapted to the company’s image (budgets, emails, invoices) in order to save time and be more efficient on a daily basis. Synchronization with Outlook also allows them to increase the productivity of the Administration teams.
Finally, the deduplication functions improve data quality and the detailed management of access rights maintains a level of confidentiality on sensitive information.
"We were operating in the old way and it was important for Saficard to adopt common market practices, with personalized customer management."
"We have experienced 200% growth. It's certain that without the efficy CRM solution, we wouldn't have made it this far."
"We therefore needed a simple, easy-to-use, flexible tool that would allow us to have different approaches. Our objective: to develop our reputation and to structure the sales department in order to quickly consolidate our sales."
Whether you are a bank, an association, a large company or an SME, there is an efficy solution for you!
