CRM Functional Consultant

Are you a strong relationship builder with a first experience in the software industry? Do you have strong development skills and want to interact more with customers from a functional perspective?

Then you probably will be the right fit to become our CRM Consultant in Brussels. You will be part of the company’s project department under supervision of a Team Leader and will be in charge of carrying out consulting services.

Your missions

Not a day is the same at Efficy. As a CRM Consultant, you have an important role to play for our customers and within our project delivery team. Thanks to your technical skills, you will implement and configure our Efficy solution on your own for our smaller projects. You will also have the opportunity to be part of bigger projects teams under the responsibility of a Project Manager and working together with other consultants and/or analysts and/or developers.

Your daily tasks will be diverse and look like these:

  • Collect, identify and analyse the business requirements.
  • Write detailed functional specifications.
  • Advise the client in the expression of his needs.
  • Programming and configuration based on functional analysis (including unit testing)
  • Configuration of the application database & application database on client’s servers
  • Support the customer during the testing phase
  • Write technical specifications/documentation if needed
  • Assist to technical meetings with the client if required

Profile

As you are often in contact with our customers, you represent the company. Therefore, we expect the following minimum requirements:

  • You have a bachelor or master degree in IT and/or relevant experience
  • 3 years of experience in a similar position or as a senior developer
  • You are motivated and solution-oriented
  • Autonomous and responsible
  • Leadership and good communicator
  • Spirit of analysis and synthesis
  • Knowledge of CRM, accounting and business systems is an asset
  • Excellent command of French and/or Dutch + English

Expected technical knowledge

  • Back- and frontend web development
  • JavaScript/Ajax/JQuery
  • SQL
  • SOAP/JSON/Webservices
  • HTML/CSS (Native and SaSS)
  • Browser debugging, experience troubleshooting cross-browser compatibility issues
  • Server-side debugging

What do we offer?

Of course, you will be well rewarded for bridging the gap to make sure the project team can deliver the best projects for our customers. This starts as early as your first day, where you end up within a close and well-attuned team that are all passionate and motivated to deliver the best CRM to demanding and inspiring customers.

Our values ‘Openness‘, ‘Efficiency‘ and ‘We care’ do not only apply to our customers, but of course also to our employees. You will therefore work in one of our spacious offices where relaxation areas, a weekly fruit basket and quality coffee are standard.

And it goes without saying that there is plenty of room for a healthy work-life balance. As we are a company in full growth, you are in control of your own future.

Last but not least, we offer fun… a lot of fun! Besides ending up in an office with a pool table, we organize game nights and themed meals, as well as ‘End of Year Challenges’ and the now famous annual trip.

Who are we?

We can’t leave without some figures about the Efficy Group. We are based in 13 European countries (Belgium, France, the Netherlands, Luxembourg, Spain, Denmark, Finland, UK, Germany, Sweden, Portugal, England and Switzerland) and are a major player in the CRM (Customer Relationship Management) market.

We have over 8.000 customers. Our ambition is to become the #EuropeanCRMChampion!

We see you thinking, “Where can I apply for the job?!”

Contact us directly by sending your motivation letter and CV, both in English, to: jobs@efficy.com.