CRM Functional Consultant

Are you a strong relationship builder with a first experience in the software industry? Then you probably will be the right fit to become our CRM Consultant in Brussels. You will be part of the company’s project department under supervision of the Project Manager and will be in charge of carrying out consulting services.

Your missions

Not a day is the same at Efficy. As a CRM Consultant, you have an important role to play between the customer and the project team. Some of your daily tasks will be:

  • Modelling business processes (mapping, flows, etc.).
  • Analyse and define functional perimeters.
  • Advising the client in the expression of his expectations.
  • Collect, identify and analyse the needs expressed.
  • Write detailed functional specifications.

Profile

As you are often in contact with our customers, you represent the company. Therefore, we expect the following minimum requirements:

  • Level of education from Bac+3 to Bac+5.
  • 3 years of experience in a similar position.
  • You are motivated and solution-oriented.
  • Good command of English.
  • Computer experience.
  • Autonomous and responsible.
  • Leadership.
  • Good communicator.
  • Spirit of analysis and synthesis.

What do we offer?

Of course, you will be well rewarded for bridging the gap to make sure the project team can deliver the best projects for our customers. This starts as early as your first day, where you end up within a close and well-attuned team that are all passionate and motivated to deliver the best CRM to demanding and inspiring customers.

Our values ‘Openness’, ‘Efficiency’ and ‘We care’ do not only apply to our customers, but of course also to our employees. You will therefore work in one of our spacious offices where relaxation areas, a weekly fruit basket and quality coffee are standard.

And it goes without saying that there is plenty of room for a healthy work-life balance. As we are a company in full growth, you are in control of your own future.

Last but not least, we offer fun… a lot of fun! Besides ending up in an office with a pool table, we organize game nights and themed meals, as well as ‘End of Year Challenges’ and the now famous annual trip.

Who are we?

We can’t leave without some figures about the Efficy Group. We are based in 7 countries (Belgium, France, the Netherlands, Luxembourg, Spain, Germany and Switzerland) and are a major player in the CRM (Customer Relationship Management) market.

We have over 4,500 customers, but of course we expect you as our Business Developer to grow this number. Our ambition is to become the #EuropeanCRMChampion!

We see you thinking, “Where can I apply for the job?!”

Contact us directly by sending your motivation letter and CV, both in English, to: jobs@efficy.com.