Amma is a Brussels-based mutual Insurance company that was founded in 1950.
As the largest provider of Healthcare Professional Liability and General Liability Insurance solutions in Belgium, the company serves 33.000 physician and health professionals via a direct sales and broker distribution network.
The Company is constantly working to optimize the customer experience of its policy owners/stakeholders, and it has been using Efficy as an on-premise CRM solution for the past 7 years.
AMMA runs a Microsoft Windows environment that includes a legacy “Talk” back-office that has been customized over the years, as well as the Agresso Unit4 ERP system.
All our contract, claim and policy holder documents are in Efficy. It is very easy to find information