SURYS develops and produces state-of-the-art optical and digital security solutions to prevent the counterfeiting of sensitive identification documents and to fight against fraud.
Creating trust is the purpose of SURYS’ solutions and the mission of its employees.
To ensure the quality of its Customer Relationship, SURYS has equipped itself with the E-Deal CRM software in acquisition mode.
To what end? To centralise contacts and manage sales opportunities as well as complaints and marketing operations.
About ten years ago, SURYS decided to offer its customers a single point of entry into the company.
This led to the group establishing a Customer Relations department, building around a multi-skill approach.
Client advisors, sales administration and logistics all work as part of one same team.
With Efficy, we want to go beyond Customer Relationship. By being valuable support for business teams, the tool contributes fully to the deployment of our global strategy.