In the midst of the digitalisation of its activity, the Brussels law firm Younity was looking for a tool that would enable it to track its clients over time and to automate the management of its files.
Indeed, it is very important to be able to track the history of a contact and the different companies in which that person has worked.
Relationship management tailored to each case
It is important to have an overview of the parties involved in each case with a clear definition of the roles of each. This connection between opposing party and client is very easy to find by clicking directly on the case: from the company you can see the person… No matter which door you enter, the lawyer, the assistant, the partner will find the information.
“At Younity, our staff quickly realised that this feature saves them time! “says Patrick Leemans, CFAO at Younity.
Thanks to the advantages of Efficy, we can now recruit our new lawyers and trainees while keeping the same number of assistants.