The technological convergence between IT and telephony is becoming a growth opportunity for all players in the telecom sector. Telephony, IT infrastructure, security, hosting, mobility, unified communication, software… B2B telecom distributors are diversifying their services and activities.
Their goal: to unleash their growth by helping companies to be better connected.
CRM allows telecom companies to reduce their attrition rate and increase customer loyalty thanks to an ultra-personalized customer relationship strategy!
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