CRM technology
Customer Experience more than ever the key to success
People and companies have been facing a massive change in just a few weeks, and their personal and professional life may be affected in the near future. Many workers had to work from home and have been on their own. This is the reason why digital toolkit made them more connected than ever before. The […]
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Tips & tricks
Post-Corona leadership. Are you ready?
The working landscape has been completely changed by the Corona crisis. Where large open space offices were the norm, this was 180 degrees converted to[...]
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CollaborationEmotion
Sales relationship
Coronavirus and digital transformation: a big boost
According to the 2019 ACSEL “growth and digital” barometer, less than one in two businesses (42%) with physical outlets has complementary digital strategies. Then, Coronavirus[...]
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Customer satisfactionOmnichannel
CRM technology
What are commercial practices to overcome the health crisis?
Last week at Efficy we had an expert session with our partner Kestio, let’s try to share with you some tips they gave to our[...]
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Tips & tricks
Employee placement agreement: Efficy is working alongside the French Red Cross against COVID-19
2020 is unlike any other year. The cause: Coronavirus pandemic (COVID-19). This unprecedented crisis requires massive and rapid mobilization. Everyone can help at their level,[...]
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AssociationCollaboration
Tips & tricks
Restart with respect for privacy
Now that the various governments are rolling out their exit strategy slowly and in phases, it is the right moment that you as an employer[...]
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GDPRJuridicalSecurity
Marketing
How should you communicate in times of crisis?
Today, more than ever, the slightest wrong communication is scrutinized, analyzed and criticized. In this period of health crisis and general confinement, speaking out is[...]
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Marketing‚ Sales relationship
Customer experience & relationship with your prospects and clients during crisis periods
Trying to push sales at a moment like this may not be the most strategic ideas. Besides, it may not even possible because clients do[...]
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Customer experienceCustomer loyaltyCustomer satisfaction
Sales relationship
Customer Relationship & COVID-19: Let’s take our Customer Relationship to another level
What if this special time was the perfect opportunity to take your Customer Relationship to the next level? In these times of crisis, benevolence is[...]
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Customer experienceCustomer loyaltymarketing
CRM technology
CRM the solution that keeps your organization running in times of homeworking
In times of crisis, we are forced to do things differently. In our previous blog post, we gave several tips to organize and maintain your[...]
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CollaborationEmotionMobility
Tips & tricks
After 5 years of homeworking, let me share with you my experience
Professional life, personal life… A limit was sometimes very difficult to define! In my case, I mixed the two a lot when I was beginning[...]
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MobilityProductivity
Sales relationship
Sales force: 3 ways to organize your sales team
Your product is starting to be known, customers are delighted and it seems that they are starting to use it more and more. Now is[...]
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CollaborationProductivity
Sales relationship
9 techniques to close a deal, even with the most complex customers
Discover these 9 techniques to close a deal, which works even with the most complex customers. Apply them and you will get better results! If[...]
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Customer loyaltyCustomer satisfaction
Sales relationship
5 examples of sales emails to generate interesting leads for your sales team
Many people ask us for some examples of sales emails, so these are some templates that will work for your business. They will allow you[...]
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E-mailingProspecting
Marketing
Successful customer experience: some best practices
Do you want to discover some successful stories about customer experience in 2019? This article is made for you. Indeed, customer experience is essential to[...]
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Customer experienceCustomer loyaltyOmnichannel
Sales relationship
The Auto Show, the moment in the automotive sector for leads in the CRM
January is traditionally the month of the Auto Show in Belgium. Dealers are open 7 days a week to establish a record sale thanks to[...]
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Customer experienceCustomizationMobility
Sales relationship
9 simple and effective strategies to sell more
Selling should be easy, don’t you think? Especially when you have the right product for the right market. And yet… Many salespeople tend to make[...]
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Customer satisfactionCustomization
Sales relationship
28 topics for sales emails that encourage your prospects to open, read and respond to you
The best sales email topics are creative, compelling, and informative without saying too much. A good topic that gets people interested is what makes the[...]
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CustomizationE-mailingProspecting
Sales relationship
How can you become a good sales rep?
If you want to learn how to be a good salesperson, we recommend that you pay close attention to all of these qualities and business[...]
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Customer loyaltyCustomer satisfactionProspecting
CRM technology
Using a CRM in 2020: Predictions for your new business challenges
As the new year is coming this is also the moment to think about new business challenges for 2020. The demand for CRM software solutions[...]
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Sales relationship
Set your sales goals using 4 steps to help your SME grow quickly
The logic is overwhelming. Any business that wants to be profitable has to sell. To sell, you just need to have sales targets. In this[...]
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