CRM technology

Customer Experience more than ever the key to success

People and companies have been facing a massive change in just a few weeks, and their personal and professional life may be affected in the near future. Many workers had to work from home and have been on their own. This is the reason why digital toolkit made them more connected than ever before. The […]
Read more
Tips & tricks

Post-Corona leadership. Are you ready?

The working landscape has been completely changed by the Corona crisis. Where large open space offices were the norm, this was 180 degrees converted to[...]
Read more
CollaborationEmotion
Sales relationship

Coronavirus and digital transformation: a big boost

According to the 2019 ACSEL “growth and digital” barometer, less than one in two businesses (42%) with physical outlets has complementary digital strategies. Then, Coronavirus[...]
Read more
Customer satisfactionOmnichannel
Tips & tricks

Restart with respect for privacy

Now that the various governments are rolling out their exit strategy slowly and in phases, it is the right moment that you as an employer[...]
Read more
GDPRJuridicalSecurity
Sales relationship

9 simple and effective strategies to sell more

Selling should be easy, don’t you think? Especially when you have the right product for the right market. And yet… Many salespeople tend to make[...]
Read more
Customer satisfactionCustomization
Sales relationship

How can you become a good sales rep?

If you want to learn how to be a good salesperson, we recommend that you pay close attention to all of these qualities and business[...]
Read more
Customer loyaltyCustomer satisfactionProspecting