The ready-to-use CRM for small businesses and startups.
Capture and retain more loyal clients.
"We always get our needs reflected in the program. This gives us peace of mind, since we see that at the end of it all we get a result that helps us a lot."
The implementation of Herose <> efficy has been gradual and efficient.
Both the Herose team and Efficy’s Project Management department have sat down together to plan and create a CRM customized to the needs that they themselves were requesting from day one.
Moreover, the training team manager Grégory Ferrard flies from Belgium to the Herose Iberica offices in Barcelona to train the whole team.
After several trainings, webinars, consultations with the support department, etc., the company starts using the tool 100%. But do you know the best thing of all?
Herose Ibérica, being a company that cares and listens to both its customers and its team, decides to make its Sales Director one of the ambassadors of the tool.
That is to say, when a salesperson needs a special section in the solution, which can help him to be more agile in his sales opportunities, the Sales Director is in charge of managing this change, implements it and then teaches the rest of the team how to use it.
What a great team effort!
The Herose Ibérica – efficy tool continues to deliver great results, even in the least expected moments.
For example, during the confinement time, Herose Ibérica decided to optimize their internal processes with our CRM. Thanks to this, they have managed to improve both their internal communication and increase their productivity.
In addition, they began to implement email marketing campaigns focused on obtaining more leads for the sales department. They even use efficy to know which campaigns have been effective and which have not, and where they need to focus their efforts.
We are very pleased that Herose Ibérica has optimized their processes and that every day they are calm and happy to learn more about their tool.
"The choice of efficy CRM was first and foremost a user choice. The interface and features immediately convinced our reference users."
"We chose efficy CRM for its multilingual capabilities. Regardless of their area of operation in the world, our sales teams now have a single interface."
"From web leads to business monitoring, efficy CRM has enabled us to simplify, structure, and automate our customer relations. Now, we could not live without efficy CRM!"
Whether you are a bank, an association, a large company or an SME, there is an efficy solution for you!