Tips & tricks

How to direct a CRM project in 3 phases

When monitoring a new CRM project, 3 phases are crucial for optimal result: informing, identifying and analysing. What is the situation like in most companies?[...]
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CRM projectCRM toolKPI
Tips & tricks

Efficy CRM, your GDPR tool

The GDPR will have real and important impacts on your core business. Efficy advises and offers you adapted solutions to cope with this huge data[...]
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Citizen RelationshipDataJuridical
Tips & tricks

A CRM solution is not just a CRM

Efficy is glad to invite Simon Whitson, from whitson consulting, on its blog.. In this post, Simon  explains why CRM is not just a CRM…[...]
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CRM projectCRM tool
Tips & tricks

All you need to know about KPI in 7 stages

Last month, we discussed interfaces with business applications. Today, we are going to reveal all the secrets behind successful KPIs (Key Performance Indicators). Generating KPIs[...]
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KPI