With Efficy’s CRM solution, share your customer knowledge

In the transportation and logistics sector, as in other sectors, the customer is a valuable asset.

Transportation and logistics professionals have real needs in terms of sharing customer information, detecting and monitoring business opportunities, monitoring and handling complaints, etc. These are all major challenges for this sector.

With Efficy CRM’s specialised solutions for transportation, all these problems can be solved thanks to a simple and scalable tool.

The challenges of Customer Relationship Management in the transportation and logistics sector

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    Sharing business information
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    Increasing sales productivity
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    Managing customer complaints

Centralise your customer information

A CRM solution for transportation enables the company to centralise and share the information it has about customers or prospects. Your sales representatives will have a complete view of their contacts: customer activity (ship-owner, operator, logistics service provider, etc.); business volume, nature of activity (land, sea, rail, storage, courier, etc.); and sector (bulk, container, etc.).

Boost sales productivity

Transportation and logistics professionals are facing increased pressure on their margins. Detecting new opportunities and processing them correctly is essential.

Thanks to Efficy’s CRM solution for transportation, your sales team can avoid wasting time on repetitive tasks and focus instead on high value-added tasks. Thanks to its integrated document templates, for example, a quote can be prepared and sent with just a few clicks.

Monitor your business activity

Thanks to the integrated reporting tools of our solution (dashboards, etc.), managers can monitor the activity of their teams.

With our CRM for transportation, reports can be sent directly to managers’ inbox so performance is monitored in real-time.

Manage customer complaints

In the transportation, logistics and courier sector, customer complaints are a sensitive issue.

Thanks to our CRM solution for transportation, following up on customer complaints and processing them is fast and consistent.

Your advisors can answer first-level questions quickly and escalate them if necessary.

CRM references in the transportation industry

Our solutions

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Starter

Efficy CRM Starter will be your first CRM! Ready-to-use, it enables your sales to enhance your turnover and gain productivity.
20€ / user / month

(2 users minimum)

See the features

Available complements:
Marketing, invoicing

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SMB

You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force.
40€ / user / month

(2 users minimum)

See the features

Available complements:
Marketing, customer service, invoicing, project management

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Enterprise

You need a complete CRM (sales, marketing, customer service, timesheet) that enables you to centralize all customer knowledge.
60€ / user / month

(5 users minimum)

See the features

Available complements:
advanced project management, invoicing

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Corporate

You are not in your first CRM project, you have numerous and complex customer relationship processes. With this edition, the BPM is just one click away.
80€ / user / month

(10 users minimum)

See the features

Available complements:
advanced Marketing