Price comparison websites, travel forums, etc. The tourism and leisure industry as a whole is undergoing profound change.
Whether talking about leisure or business tourism, and whether it concerns airlines, travel agencies or tour operators, customers are quite simply bombarded with information. So how can you win them over and build loyalty?
Whether you sell your products yourself or via a network of distributors, Efficy’s CRM solutions for tourism and leisure provides you with all the necessary tools to enhance customer loyalty: improved understanding of your customers so as to offer the most appropriate product, to carry out successful targeted marketing campaigns and to process complaints efficiently.