CRM technology

M-CRM: definition, issues and features

In the age of hyper connectivity, the use of mobile Internet has become more widespread and has made its way into the professional sphere. Therefore,[...]
Read more
Tips & tricks

360° Customer view for an unforgettable experience

New technologies, communication channel diversification, ever-evolving consumer expectations… All these parameters impact UX, the much-feted customer experience, and call for new Customer Relationship strategies. How,[...]
Read more
CRM tool