CRM technology

efficy vs Zoho: Which CRM Is Best for My Type of Business?

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Knowing which features are most important in CRM software can seem like a losing battle.

With so many vendors, features, and options on the market, how do you know what to prioritise when comparing CRM tools?

We get it. It's a complicated process, and understanding which CRM features and platforms best meet your needs and fit all your business requirements is no easy task.

At efficy we have chosen to help you in your CRM implementation process, and we have prepared for you a comparison of features between two solutions: efficy vs Zoho.

efficy vs Zoho

Zoho was founded in 1996 Chennai, India, is a software that provides sales management and customer service. 
efficy was created in 2005 in Belgium, it is a complete, flexible and extended software for medium and large companies. 

Let's discover some of the functionalities of efficy CRM and Zoho.


zoho vs efficy
  • Unlimited Contacts
  • Calendar view and activity management
  • Gmail Integration
  • Phone Support

Subtotal: 25€/month


  • Outlook Integration (From: +23€/month)
  • Complete sales management (From: +14€/month)
  • Mobile App (From: +14€/month)
  • Microsoft Office 365 Integration (From: 14€/month)
  • API (Unlimited use from: 52€/month)
  • KPI management (From: 40€/month)
  • Document Management (Up to 5GB per user, from: 52€/month )

Total package: 52€/month

pipedrive vs efficy
  • Unlimited Contacts
  • Calendar view and activity management
  • Gmail integration
  • Phone Support

Subtotal: 20€/month


  • Outlook Integration
  • Complete sales management
  • Mobile App
  • Microsoft Office 365 Integration
  • API
  • KPI management
  • Document Management

Total: 20€/month

Well, if we take a deeper look, here are some similarities between efficy and Zoho CRM:

  • Unlimited contacts
  • Collaboration (shared agendas between CRM users)
  • Gmail integration
  • Phone support


Now, how does efficy differ from Zoho software?

Here are some key dissimilarities between the two:

Integrations: efficy CRM has Outlook, Gmail and Microsoft Dynamics integration in all its solutions. In the case of Zoho CRM software, it only has Gmail integration. 

Mobility: The efficy CRM app is available to all users, while the Zoho App is only available for solutions that pay more than 14€/month. 

Management: In efficy CRM we have full sales management, document management and storage and KPI management included in all our solutions at no extra cost. As for Zoho, this type of functionality is available with solutions costing from €40/month. 

API: All efficy solutions have API functionality, which is used to integrate a large number of applications so that they can communicate with each other. In the case of the Zoho programme, this option is available from a payment of 52€/month.

And in terms of price.

efficy is the most cost-effective, since at only 20€ per month (annual plan), you can get all the functionalities of the comparative table and more. With Zoho, on the other hand, you would have to pay approximately more than 52€/month (plus if you want additional modules, of course)

Now it's your turn!


CRMs are designed with the different requirements of the target audience in mind. Therefore, it is obvious that not just any solution will suit your company's needs.


That's why we recommend you to compare the features of any CRM before making a final decision.

We sincerely hope that this comparison will help you decide on the solution you need for your business. Now if what we have shown you convinces you, ask for a demo now!

Get a FREE TOUR based on your business. The tour is 15 minutes, by phone and screen sharing so you'll know all about CRM by the end. 

Learn more about: What are the different types of CRM?


Learn more: 

CRM meaning. What is CRM? 
Free CRM: Real good idea or scam? 
What is the best CRM for your business? 
What is it and why do you need a CRM for business? 
CRM applications in a company’s day-to-day business