The complete CRM solution

You need a complete CRM: sales, marketing, customer service, reporting.

With Efficy CRM Enterprise, you can centralize all customer knowledge and standardize the 360° customer view.

Sales, Marketing & Reporting

With Efficy CRM Enterprise, your sales and marketing teams will have access to the key features they need: opportunity management; 360° view; segmentation; mass emails; event management; etc.

It has it all! Improve productivity and enhance efficiency with your CRM solution. Limit the amount of time your teams spend on repetitive tasks so they can focus on high added-value tasks.

Our features

CRM for your customer service

Your Customer service operators also deserve to have a CRM solution which will help them save time and make their work easier!

With Efficy CRM Enterprise, they will have a tool designed for them: multi-channel solution, knowledge base, automated processing of simple requests, possibility of processing similar requests in one operation, etc.

Our features

Our References

“With an international and mobile sales force, Trelleborg is in charge of managing a global distribution channel, we needed to retrieve all customer and prospect data in a single database. The objective was twofold: to consolidate and share market information.” “As a result, we were looking for an application that was above all multilingual but […]

We chose Efficy CRM for its multilingual capabilities. Regardless of their area of operation in the world, our sales teams now have a single interface.
Christophe Peysson
Marketing Distribution Manager
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    150
    users worldwide
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    10
    countries deployed in 4 months
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    7,000
    customers

Espacil Habitat manages more than 20,000 social housing units throughout the West of France and the Paris Region. It relies on direct contact with property managers, but also wants all its employees to be able to address each tenant request efficiently. Its CRM project, therefore, covers the company as a whole.

Efficy CRM helps us achieve greater tenant satisfaction. We are able to respond to their requests more consistently
Philippe Cloarec
Head of Tenant Management
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    2.500 to 3.000
    requests received every month
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    60
    fixed licenses
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    40
    floating licenses

Belfius Bank and Insurance For over 7 years, Belfius Bank has used Efficy CRM to optimize its activity in its branches and on the web. In a few figures: Efficy CRM allows Belfius to put its 800 agencies in contact, to manage 6 million customers and 184 million leads per semester. 7 years ago, Belfius […]

Benoit Speybroeck - belfius
The new system will enable everyone who is in contact with a client to have a 360° view of them.
Benoit Speybrouck
Director Digital Programs / Digital & Data - Belfius Bank
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    800
    branches of the bank use Efficy CRM
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    5,300
    licences
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    3,500
    users per day
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    6
    million customers managed by the system

RATP is a key player in public transport in the Ile-de-France region. Each year, 3 billion passengers use its services in the greater Paris area. As part of a strategy to redefine its commercial policy, RATP chose to centralize the management of claims through the establishment of a contact center and to use Efficy. Our […]

Efficy has given us global coverage, can be adjusted to meet new needs quickly and easily, and was able to adapt to the strong technical constraints of our Information System.
Valérie Exilie
Head of Passenger Information & Customer Relationship
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    1,000
    calls every day
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    80
    call center representative
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    350
    letters handled on a daily basis
See all our references

We also have other CRM solutions

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Starter

Are you a small business or a start-up looking to buy ready-to-use customer relationship management software for the first time that will grow with you?
25€ / user / month

(2 users minimum)

See the features

Try it Free

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SMB

Are you a small to medium-sized company or a company with a very small business and are you looking for a customizable and easy-to-implement CRM software?
45€ / user / month

(5 users minimum)

See the features

Try it Free

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Corporate

Are you a large company or a major account with a CRM project underway? Are you looking for a tailor-made software solution to improve your processes?
80€ / user / month

(10 users minimum)

See the features

Try it Free

One CRM by role

Our CRM solutions are adapted to your company’s needs

See other roles