Self-service portal

Empower your customers to help themselves with the quick and convenient Self-Service Portal in efficy CRM.

GET YOUR DEMO

Keep customers empowered throughout.

Of course, some customers may have issues that go beyond the reach of your Knowledge Base or community forum.

With your Self-Service Portal and Ticketing System integrated into efficy CRM, customers can always submit and update tickets as they need to. You can keep them actively in the know with a request progress tracker, so they never have to pick up the phone for updates.

See more features

KPI Dashboards & Reporting
Ticketing System
Knowledge Base
Document Management
Trusted by
Benoit Speybroeck Belfius
Benoit Speybrouck
DIRECTOR DIGITAL PROGRAMS / DIGITAL & DATA

"The new system will enable everyone who is in contact with a client to have a 360° view of them."

Christophe Peysson Trelleborg
Christophe Peysson
MARKETING DISTRIBUTION MANAGER

"We chose efficy's platform for its multilingual capabilities. Regardless of their area of operation in the world, our sales teams now have a single interface." 
 

-
    SEE SUCCESS STORIES

    Ready to take action?

    Improve the quality of your CRM database from the moment of data entry. 

    Discover how efficy's data entry assistance guides your teams toward better CRM usage from day one.

    Request a demo